Most people have played show and tell when they were kids and it’s something we also have a responsibility to do at DeBoer’s Auto. If you happen to be waiting at our shop while your vehicle is being repaired or maintained, we will inspect the vehicle and allow you to come take a look at the recommended repairs. This allows you to talk to our technician about your vehicle and ask any questions you might have. We take great pride in being transparent with our customers and believe it’s our responsibility to do so. 

At DeBoer’s Auto, we see a lot of different problems with vehicles when people bring them to our shop. Sometimes you might have problems with your exhaust system and not even know it. We’ve explained five of the most common issues we see with exhaust systems so you know what to look for with your vehicle.

DeBoer’s Auto is proud to be celebrating 40 years in business this year. And what we are most proud of is the processes we have in place to ensure every customer is taken care of properly. We have a simple four-step process to help us achieve this and we have refined it over the years to stay up with the times and give our customers what they need to drive safely and worry-free on the road. It’s the best process out there and we’ve explained the steps to you below.

Windshields are obviously one of the most important pieces of glass on your vehicle. Visibility is critical when you’re driving and any time you can’t see clearly, you’re putting yourself and others at risk of getting seriously injured. Accidents can happen any time when a rock or other debris hits your windshield and cracks it, so taking swift action is important. Here are some of the most common problems and solutions to be aware of with car windshields. 

With the winter season here and road salt being poured all over the roads, keeping your vehicle clean requires a little extra effort. One of the components to help you do this is your washer system. When you use the right fluid and it works properly, your washer system can keep your visibility very good through virtually any driving conditions. Some things can go wrong, though, so we’ve explained how the system works and what to look for if you’re experiencing any issues.

The days of using a traditional key to turn on a vehicle are in the past and they’ve been replaced with new technology. The smart remotes and all-in-one keys we have now with push-button starts are fancy and convenient, but there are plenty of problems associated with this convenience. Here are some of the most common problems you could experience with your car’s key fob that you should be aware of and prepare for.

Whether you have an obvious mouse problem at your home or not, there’s still a chance you could have one at any time. Mice can cause major damage in and around your home in many ways, including on your vehicle. They love getting under the hood during the winter since it’s warmer than being outside in the weather elements. The problem is they can cause serious damage to your vehicle. We’ve explained a potential solution to keep them away.

Our employees at DeBoer’s Auto love to come to work every day for many reasons. One is because we all love working on cars and making customers happy, but we also genuinely like to have fun. A game we like to play often is show-and-tell. You might have played this when you were a kid or play it with your children now and can attest to how great of a game it is. We take it up a notch at DeBoer’s Auto and get our customers involved in our show-and-tell games by letting them see their vehicle in our shop while we tell them what they need to know about it. 

The Mercedes Sprinter Van is a great vehicle, but it’s also a very common one that we see in our shop at DeBoer’s Auto. The biggest problem is we often were not able to do the repair in-house because we did not have the equipment or parts to be able to work on them. This meant we had to send the vehicle to Mercedes to get repaired or the customer had to do so. We never like to make our customers jump through hoops or spend any extra money if it can be avoided, so we are thrilled to have acquired the Mercedes scan tool so we can handle most repairs to Mercedes Sprinter Vans in-house.

The average driver doesn’t know a lot about their steering or suspension system, but that doesn’t make it any less important to maintain. Not keeping your shocks and struts operating properly might not hinder your day-to-day driving or create a noticeably different driving experience, but it could negatively impact you in an emergency situation. Part three of our three-part series on the safety triangle discusses what you need to know about maintaining your steering and suspension system.