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We work with a lot of extended warranty companies at DeBoer’s Auto. So we know the types of things they like to hear and the things they don’t. When you purchase an extended warranty, you might think anything that can go wrong with the vehicle will be covered. That’s not necessarily true. We’ve come up with a list over the years of the top reasons why your extended warranty claim might get denied.

The Component Is Not Covered

There’s a lot of fine print in the details of the extended warranty. Most people don’t read all of the fine print and just ask the salesperson what is in it. Unless you ask specific questions, chances are you won’t get all the details. Many times there are different levels of extended warranty that cover more or fewer things. It’s still unfortunate when you believe an issue is covered by your extended warranty, but it isn’t.

The Vehicle Has Been Modified

Sometimes vehicle modifications can void your extended warranty. So when you’re purchasing a vehicle and plan to make modifications, be sure you’re clear with the salesperson what your plans are. Extended warranty companies are in the business of making money, so they will find almost any excuse to deny your claim. And when you make modifications to your vehicle during the extended warranty period, it gives them an easier reason to deny yours. 

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The Vehicle Has Been Abused Or Not Maintained

Most extended warranties require that the vehicle owner take care of the vehicle. That means not taking it off-roading and tearing it up. But it also means bringing it in for regular maintenance to keep it operating properly. They will often ask for your maintenance records for verification, so be sure to keep those records handy just in case.

DeBoer’s Auto Can Help You With Your Extended Warranty Claim

If you bring your vehicle into DeBoer’s Auto for maintenance, we store your records electronically so they are easy to access. We will do everything we can to ensure the extended warranty company honors your claim. However, many times it’s out of our hands when the time comes. That’s why we put together this list to hopefully remind you about certain things that could void your extended warranty so you can at least make informed decisions. 

Anytime you need work or maintenance done on your vehicle, bring it to DeBoer’s Auto. Our mechanics are reliable and can handle virtually any issue you might be having with your vehicle. When you’re ready to schedule service or if you have an extended warranty claim, contact us today to see how we can help.

Bill DeBoer

Written by Bill DeBoer

William J. DeBoer (Bill Jr.) is Co-owner and Vice President at DeBoer’s Auto. As the company’s General Manager, Bill has been responsible for bringing innovations in daily operations to the full-service, high-tech auto repair facility for 20+ years. Passionate about computers from an early age, Bill’s interest in technology gravitated to cars while he was in college. By obtaining a Certificate in Automotive Technology followed by a B.S. in Business Management from Penn State, Bill was able to fuse his interests into a car technology specialization and join the family business shortly thereafter.