At DeBoer’s Auto, we are thrilled to share the exciting news that we have been awarded AAA’s prestigious Best in Auto Repair award for the second consecutive year! This honor reflects our unwavering commitment to providing exceptional automotive service and customer care, and we couldn’t be more proud of our dedicated team.Recognition for Excellence
The AAA Best in Auto Repair award is a significant accolade, granted to auto repair shops that demonstrate outstanding performance in various areas, including customer satisfaction, quality of work, and overall service excellence. Being recognized by AAA for the second year in a row underscores our mission to help people live life uninterrupted by delivering top-notch automotive repair and maintenance services.
A Message from Our Owner
“We are honored to receive this award from AAA for the second year in a row,” said Bill DeBoer, owner of DeBoer’s Auto. “Our team works tirelessly to ensure that every customer has a seamless and positive experience. This recognition is a testament to our commitment to providing the highest quality service and maintaining the trust of our community.”
Our Commitment to Quality
At DeBoer’s Auto, we have built a reputation for our customer-focused approach and innovative practices. Our 5-stage proven process ensures that each vehicle is handled with the utmost care and precision, from the initial intake to the final quality check. This process includes:
1. Intake: Comprehensive assessment and clear communication.
2. Visible Workflow System: Transparency throughout the repair process.
3. Information Stage: Detailed diagnostics and customer updates.
4. Repair Validation and Quality Control: Rigorous checks to ensure top-quality repairs.
5. Closing and Release Stage: Final review and customer handover.
Expanding Our Services
In addition to our state-of-the-art repair facility, we recently opened a new Fleet and Truck Repair Center. This center is equipped to handle a wide range of heavy-duty trucks, demonstrating our dedication to meeting the diverse needs of our clients and supporting the local economy.
Leveraging Technology for Better Service
To continuously improve our services, we leverage advanced technology and automation. Our special new customer automation system sends informative emails over a 30-day period, while our follow-up maintenance reminders keep our customers informed and engaged. These initiatives enhance the overall customer experience and ensure timely maintenance for their vehicles.
Thank You to Our Community
Receiving the AAA Best in Auto Repair award for the second consecutive year is a significant milestone for DeBoer’s Auto. We extend our heartfelt gratitude to our loyal customers and dedicated staff for making this achievement possible. Your support and trust motivate us to strive for excellence every day.
For more information about our award-winning services and to experience the DeBoer’s Auto difference, visit our website at [www.deboersauto.com](http://www.deboersauto.com).
Stay tuned for more updates and thank you for being part of the DeBoer’s Auto family!
