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(973)529-836083 State Route 23 NorthHamburg, NJ 07419
2 min read

Experience Transparency and Excellence

By Bill DeBoer on Jun 11, 2024 4:36:00 PM

DeBoer's proven Process Step 2

When it comes to auto, truck, and fleet repair, transparency and excellence are paramount. At DeBoer's, we take pride in our proven process that ensures top-notch service at every stage. Let's take a closer look at what sets us apart and why you should choose DeBoer's for all your auto, truck, and fleet repair needs.

 


Our Proven Process: Step 2's Visible Workflow System
At DeBoer's, we've established a proven process that delivers superior results. Step 2 of our process involves the Visible Workflow System, which ensures transparency and comprehensive communication. When you bring your vehicle to us, you can expect a digital vehicle inspection and a courtesy health assessment performed on every vehicle. Our technicians address any concerns related to why you brought the vehicle in and provide detailed notes, recommendations, findings, photos, and any related documents. Through our Visible Work Solution, you, as the customer, can see everything from the front to the back of the vehicle. This approach ensures that our technicians and service advisors are on the same page, allowing us to deliver everything we see or do completely transparently. Additionally, as a customer, you have the opportunity to review the DVI findings, the health assessment, and the diagnostics on the customer concerns once they are completed. This level of transparency and communication sets us apart and allows you to have full confidence in the service we provide.

ASE Certified Service Advisors and Technicians
At DeBoer's, we understand the importance of expertise and qualifications when it comes to auto, truck, and fleet repair. That's why our service advisors are ASE certified, ensuring that you receive knowledgeable and professional guidance at every step. Our technicians are also ASE certified, bringing a high level of skill and expertise to every repair and maintenance service we provide. When you choose DeBoer's, you can rest assured that your vehicle is in the hands of qualified professionals dedicated to delivering top-notch results.Schedule NowExperience the difference at DeBoer's Auto, Truck, and Fleet Repair. With our proven process, transparent communication, and ASE certified service advisors and technicians, you can trust that your vehicle is in the best hands. Contact us today and discover the excellence that sets DeBoer's apart.

Bill DeBoer

Written by Bill DeBoer

William J. DeBoer (Bill Jr.) is Co-owner and Vice President at DeBoer’s Auto. As the company’s General Manager, Bill has been responsible for bringing innovations in daily operations to the full-service, high-tech auto repair facility for 20+ years. Passionate about computers from an early age, Bill’s interest in technology gravitated to cars while he was in college. By obtaining a Certificate in Automotive Technology followed by a B.S. in Business Management from Penn State, Bill was able to fuse his interests into a car technology specialization and join the family business shortly thereafter.