The auto repair shop you choose to service or repair your vehicle is an important one. You want to ensure qualified service technicians are working on your vehicle and they are always looking out for its best interests. When you discover DeBoer’s Auto for the first time, we want you to feel comfortable and confident bringing your vehicle into our shop. We’ve outlined the steps we take once you book your first appointment with us, so you know exactly what to expect along the way.
Fill Out A First-Time Visit Form
Shortly after making your appointment with us, we will send you a brief first-time visit form to fill out and provide us with pertinent information about your vehicle. It’s a simple form that will ask questions such as:
- How did you come about owning the vehicle?
- What services have you done in the past?
- Have you had any problems with your vehicle in the past?
- Has your vehicle ever been involved in any collisions?
When we have a general understanding of what has happened to your vehicle in the past, we can recommend solutions for taking care of it going forward.
What Happens When You Drop Off Your Vehicle?
You can drop your vehicle off after hours by placing your keys in our dropbox, or leave them at the desk if it’s during business hours. Our service technicians will review the information you provided on your first-time visit form and take a complete digital inspection of your vehicle. This simply documents your vehicle’s current condition at the time you brought it into our shop, the reason for bringing it to us and what maintenance milestones it is currently at.
Receive Advice And Guidance On How To Care For Your Vehicle
You can expect to receive a phone call or an email with the recommended services and the quote for the cost of doing the service and repairs. It is ultimately your decision regarding which services you would like to elect, but our service advisors will guide you and help you make the right decision for your car. When you approve the quote and services, we will get to work on your car and keep you informed throughout the process. You will receive a call when the work is complete and you can pick up your car at your convenience.
DeBoer’s Auto wants to help you live your life uninterrupted. Many times vehicle problems are the biggest reason why people have to show up late to work, miss an important event or even wreck their budget. We focus not only on fixing any issues your car is currently dealing with, but also looking ahead to prevent future issues from occurring. You can feel confident scheduling your appointment with us to have your vehicle serviced and cared for properly.