--- title: "Employee Spotlight: Colleen LePera: Part II" description: Continue learning about how our office manager got her start in the automotive business with this continuation of last month's employee spotlight. image: http://www.deboersauto.com/hubfs/40_DeBoers_Auto.jpg --- [![KO_DeBoers_Insignia_LOGO_Final_01](https://www.deboersauto.com/hs-fs/hubfs/KO_DeBoers_Insignia_LOGO_Final_01.png?width=282&height=200&name=KO_DeBoers_Insignia_LOGO_Final_01.png) ![Copy of Deboers_LOGO_Final_01-01](https://www.deboersauto.com/hs-fs/hubfs/DeBoers%20Auto%20Logo%202018/Copy%20of%20Deboers_LOGO_Final_01-01.png?width=250&height=144&name=Copy%20of%20Deboers_LOGO_Final_01-01.png) ](https://www.deboersauto.com/) [![(973)529-836083 State Route 23 NorthHamburg, NJ 07419](https://no-cache.hubspot.com/cta/default/354552/9a49b6ea-d33c-4ef3-b93b-8d71b1708c47.png)](https://cta-redirect.hubspot.com/cta/redirect/354552/9a49b6ea-d33c-4ef3-b93b-8d71b1708c47) [**](https://www.deboersauto.com/blog/employee-spotlight-colleen-lepera-part-ii#tmpmodule_1568761248550301) ** ###### 2 min read # [Employee Spotlight: Colleen LePera: Part II](https://www.deboersauto.com/blog/employee-spotlight-colleen-lepera-part-ii) By [Bill DeBoer](https://www.deboersauto.com/blog/author/bill-deboer) on May 10, 2015 4:00:00 AM ###### Topics: [Buy Local](https://www.deboersauto.com/blog/topic/buy-local) ![](http://www.deboersauto.com/hubfs/40_DeBoers_Auto.jpg) **Her Family is Nuts (and Bolts) about Cars** As a teen in technical high school, Colleen really enjoyed her auto shop program. Unexpectedly, she got a little more out of the program than she bargained for because that is where she met her husband, who went on to become a mechanic. They now have a nine month old son. When asked if she and her hubby are instilling the love of cars in their son, she replied, “Oh yes. He has a whole bunch of clothes with cars, one with a vintage car garage. His room is decorated in little cars, and his walker even looks like a car with a steering wheel, horn and wheels!” Does she drive a [car purchased from DeBoer’s](https://www.deboersauto.com/resources-menu-page)? You bet! Colleen drives a 2005 Ford Escape when she has her baby on board, and a 2001 PT Cruiser otherwise, and loves them both. Initially, Colleen's husband took her to a big dealership, but they soon found out the experience was a hassle. When they visited DeBoer's, her husband was persuaded to buy at an independent shop. Now, her family only buys from DeBoer’s. ![40_DeBoers_Auto](http://www.deboersauto.com/hs-fs/hubfs/40_DeBoers_Auto.jpg?width=1538&name=40_DeBoers_Auto.jpg) **DeBoer’s Employees and Customers Keep Her Happy** Since Colleen was hired to answer phones in 2009, her role has expanded significantly. As Office Manager, her day includes handling the paperwork, car title transfers and financing for sales, processing incoming cars, working up pricing for service and contacting the customer with estimates, and can even sell a car in a pinch. But her favorite part of the job is working with the customers. She loves her job and wouldn’t want to switch with anyone. One aspect she especially likes is the [relationships they build with their customers](https://www.deboersauto.com/reviews) and the conversation and stories they share. DeBoer’s loyal customers come back again and again. ![31_DeBoers_Auto](https://www.deboersauto.com/hs-fs/hubfs/31_DeBoers_Auto.jpg?width=1388&name=31_DeBoers_Auto.jpg) Colleen prefers working at DeBoer’s Auto rather than a large dealership for car sales. “At a big dealership they move you through the sale so fast and don’t really tell you what they are doing. You don’t really know what you are signing and they don’t really care what your situation is, or if you can afford it.” At DeBoer’s Colleen explains each step of the process clearly to each customer. When someone is browsing the lot for a car, their friendly staff doesn’t hover, but is happy to answer any questions when the customer is ready. Although Colleen received her degree in Social Work, she continues to work at DeBoer’s because she enjoys everything about it, from assisting customers to working with the great staff. Colleen feels honesty, pleasantness and a high regard for each other are what makes DeBoer’s stand out from other auto shops. It also doesn’t hurt that they have top of the line technology to diagnose cars, and a mechanic that, according to Colleen, "has been here forever and is a genius at his work. [CLICK HERE IF YOU MISSED COLLEEN PART I.](https://www.deboersauto.com/blog/employee-spotlight-colleen-lepera-part-i) Check back for our next employee spotlight segment. [![Ask Our Experts](https://no-cache.hubspot.com/cta/default/354552/65ce1216-8b1b-4f72-ab1e-d84cd29f9c1f.png)](https://cta-redirect.hubspot.com/cta/redirect/354552/65ce1216-8b1b-4f72-ab1e-d84cd29f9c1f) - [Tweet](https://twitter.com/share) ![Bill DeBoer](https://app.hubspot.com/settings/avatar/b794ce60bb0e2a447f9db08a88a1b429) #### Written by [Bill DeBoer](https://www.deboersauto.com/blog/author/bill-deboer) William J. DeBoer is the Visionary at DeBoer’s Auto. As the company’s CEO, Bill has been responsible for bringing innovations in daily operations to the full-service, high-tech auto repair facility for 20+ years. Passionate about computers from an early age, Bill’s interest in technology gravitated to cars while he was in college. By obtaining a Certificate in Automotive Technology followed by a B.S. in Business Management from Penn State, Bill was able to fuse his interests into a car technology specialization and join the family business shortly thereafter. [**](https://www.facebook.com/bill.deboer) [**](http://www.linkedin.com/pub/bill-deboer/1a/106/55a) [**](https://twitter.com/DeBoersAuto) ###### [** Previous Post](https://www.deboersauto.com/blog/why-shop-local-buy-local-is-more-about-community-than-saving-money) [![](https://www.deboersauto.com/hubfs/support-local-business-deboers-auto.jpg) ](https://www.deboersauto.com/blog/why-shop-local-buy-local-is-more-about-community-than-saving-money) ###### [Why Shop Local, Buy Local Is More About Community than Saving Money](https://www.deboersauto.com/blog/why-shop-local-buy-local-is-more-about-community-than-saving-money) ###### [Next Post **](https://www.deboersauto.com/blog/the-best-way-to-work-fleet-maintenance-into-your-busy-schedule) [![](https://www.deboersauto.com/hubfs/working-fleet-into-your-busy-schudule-deboers-auto.jpg) ](https://www.deboersauto.com/blog/the-best-way-to-work-fleet-maintenance-into-your-busy-schedule) ###### [The Best Way to Work Fleet Maintenance into Your Busy Schedule](https://www.deboersauto.com/blog/the-best-way-to-work-fleet-maintenance-into-your-busy-schedule) ##### DeBoer's Blog DeBoer's Blog ###### [The Impact of Oil Viscosity on Your Vehicle in Cold Weather](https://www.deboersauto.com/blog/the-impact-of-oil-viscosity-on-your-vehicle-in-cold-weather) As winter approaches, it's crucial to consider the effects of oil viscosity on your vehicle's... ##### DeBoer's Auto DeBoer's Auto [(973) 529-8360](tel:(973)%20786-3030) 83 State Route 23 Hamburg, NJ 07419 Mon - Fri: 8:00 AM - 5:00 PM [![AAA Approved Repairs KO](https://www.deboersauto.com/hs-fs/hubfs/AAA_ApprovedRepairs_KO.png?width=107&name=AAA_ApprovedRepairs_KO.png)](https://www.aaa.com/autorepair/)      [![KO ASE Approved](https://www.deboersauto.com/hs-fs/hubfs/Edited_KO_ASEApproved.png?width=83&name=Edited_KO_ASEApproved.png)](https://www.ase.com/Home.aspx)   [![DeBoer's Auto](https://www.deboersauto.com/hs-fs/hubfs/KO_DeBoers_Insignia_LOGO_Final_01.png?width=175&height=124&name=KO_DeBoers_Insignia_LOGO_Final_01.png "DeBoer's Auto")](https://www.deboersauto.com) Copyright © 2025 DeBoer's Auto [**](https://www.facebook.com/deboersauto)[**](https://twitter.com/YourCarGuy)[**](https://www.instagram.com/deboersauto/)[**](https://www.linkedin.com/company/deboers-auto)[**](https://www.youtube.com/channel/UCeeHo1Te1vrjdlGCOA0UyMA) **