So many things can now be done online to make life more convenient. However, there are some things that are best accomplished by picking up the phone and talking to a human. Renting a car or a U-Haul are some examples of this. When you make a reservation online, you aren’t necessarily guaranteed everything you want. Your request will go into the system and get sorted by priority, availability and other criteria you don’t even know about.
How can you ensure you get what you need when you need it? Contact the dealer directly. It may not be quite as convenient as making an online reservation, since you can typically only call during normal business hours, but there are plenty more benefits to making the reservation this way. Here are just some of the benefits to consider.
Guarantee You Get The Right Equipment
When you’re getting ready to move, the last thing you want to deal with is the hassle of not having the right equipment you expected to get on a certain day. Calling the dealer directly can give you the peace of mind knowing they can get you exactly what you need when you need it. Even if the dealer doesn’t have a particular truck or piece of equipment you need at their location, they can work with other locations to bring it to you or have it ready for you. This differs from online renting, since there’s a good chance you’ll never be contacted if equipment isn’t in stock. Instead, you’ll be stuck with a comparable truck that may or may not fit your needs.
Explain Exactly What You Need and When You Need It
Another benefit of renting directly from the dealer is you can explain to them exactly what you need and on what day and time you need it. The dealer may ask you some questions to help you determine whether the equipment you’ve chosen is the right fit, or if you should consider another option to make the move more convenient for you. That’s the type of service you won’t get online. Your dealer has the expertise to be able to make the proper recommendations to fit your needs and your budget.
Personalized Service You Can Count On
The personalized service you receive from a dealer can give you more confidence about your move. With so many moving parts that go on during a move, having someone to talk through the logistics is important not only for your peace of mind, but to also make the move more efficient as a whole. When you rent online, you may or may not get what you want. However, when you rent through a dealer, you’ll likely get much better service and receive more than what you asked for.
At DeBoer’s Auto, we will go above and beyond the needs and requests from our customers. If we don’t have a particular piece of equipment or truck you need, we have an extensive network we can look in to find it for you. Be sure to contact us for friendly and hassle-free service you can count on.
