We wanted to take a few moments to sit down and have an open, honest conversation with you about something that every single one of us is feeling right now. If you have been to the gas station recently, you already know the story. We are all feeling a pretty heavy pinch at the pump whenever we go to fill up our tanks. Unfortunately, the economic ripple effects of that pinch don’t stop at the gas station. They are trickling out to the entire automotive industry, impacting oil suppliers and, ultimately, local service shops like ours.
We believe in absolute transparency with the DeBoer's Auto family. Because of that, we want to peel back the curtain a bit and explain exactly what is happening in the global market, how it affects your vehicle, and what we are doing to navigate it together while keeping your life uninterrupted.
When global events and conflicts beyond our control occur outside of the United States, most of us understand the immediate result: crude oil prices go up. What is less commonly known, however, is the specific impact this has on the highly specialized products required to keep modern vehicles running safely. It isn't just about raw crude oil anymore; it is about a very specific component known as Group 3-base oils.
Right now, the global supply of Group 3-base oils has taken a remarkably hard hit. To understand why this matters so much to your vehicle, it helps to understand what these oils actually do:
Because the vast majority of premium, fully synthetic oils used in the United States rely entirely on Group 3-base oils, a severe shortage or price spike in this raw material directly creates a shortage and increased cost for the finished product.
Because the sustained rise in product costs has made an adjustment necessary, you may notice some increased pricing on services that require these Group 3-base oils—most notably, our standard oil change service and our gear oil services.
We held off on making this change for as long as we possibly could, absorbing the rising costs on our end. However, in order for us to continue servicing you in a way that allows us to deliver the premium quality you expect—while ensuring we stay in business to serve you for years to come—we have to make these small adjustments. We never want to surprise you, so we encourage you to keep an eye out for these shifts moving forward.
While the numbers on the invoice might adjust slightly to reflect the real-world market, we want to be crystal clear about what is not changing here at DeBoer’s Auto: our unwavering commitment to quality and the unique value we provide to you.
We refuse to cut corners. We will never switch to inferior, low-grade products just to save a buck, because your safety and your vehicle's longevity are worth too much to us. We are still going to provide you with the exact same gold-standard care that we have built our reputation on right here in Hamburg.
When you bring your vehicle to DeBoer's Auto, you aren't just paying for an oil change; you are investing in a premium, stress-free experience. We are proud to continue offering the unique benefits that set us apart:
We know that every dollar counts right now. If you have a DeBoer’s Auto coupon, please bring it in! Even though our baseline prices are seeing a necessary increase, we still absolutely honor the full amount that your coupons represent so that you can find meaningful savings on your visit.
We are incredibly grateful for your trust, your understanding, and your continued support as we navigate these global market shifts together. Our mission remains exactly the same as it has always been: to provide you with honest, reliable service and help you live your life uninterrupted.
If you have any questions at all about these market changes or your upcoming service, please don't hesitate to give us a call. We are always happy to talk. Ready for your next maintenance check? Click below to schedule your appointment today!